By visiting Sway Butcher’s online store, you understand and agree to the following terms and conditions as stated in this policy, along with the terms and conditions stated in our Privacy Policy section

  1. Orders cannot be cancelled within 48 hours of the delivery/collection date. With the exception of Christmas orders – once the Christmas order has been finalised (payment received) it can not be cancelled or changed.
  2. We practice a no refunds/chargeback policy unless an exception (or special agreement) is created under the agreement of both parties (The customer & Sway Butcher’s Team).
  3. If we are out of stock of a specific item we reserve the right to either substitute or give you a refund for the item.
  4. You must be above the legal age of 18 or have permission from a parent or legal guardian to make any purchases or payments to our online store.
  5. You agree that all personal information (Name, address, ect.) entered before checkout, is accurate, correct and up to date.
  6. You must be eligible to use coupon codes entered.
  7. You are responsible for entering the correct details of your order before purchase (This includes delivery time and date, order contents and delivery location). If you enter incorrect information please contact us immediately at (hello@swaybutcher.co.uk) or visit our shop.
  8. This website has been established in England and as such is governed under English Law at all times. In the event of a dispute, relevant parties should submit to the exclusive jurisdiction of the English Courts.
  9. You must not misuse this website by knowingly introducing viruses, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to this website, the server on which this website is stored or any server, computer or database connected to this website. You must not attack this website via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990 and the Police and Justice Act 2006. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use this website will cease immediately.